JetBlue sends 5-year-old boy to Boston, gives mom the wrong child as she waited in New York

A horrified mother was presented with the wrong child at JFK airport – after bungling airline staff put her five-year-old son on a flight to Boston.

Maribel Martinez, 38, was waiting in New York for her son, Andy, to return home from a family visit in the Dominican Republic.

But after the mix-up, Andy ended up 214 miles away after another boy was mistakenly put on the plane to New York.

Panic: Maribel Martinez, 38, was waiting in New York for her son, Andy, (both pictured) to return home from a family visit in the Dominican Republic

His terrified mother was beside herself with worry when JetBlue staff met her with the wrong boy to which she replied ‘this is not my child!’

Recalling the ordeal she said: ‘I thought he was kidnapped. I thought I would never see him again.’

The other child had been carrying Andy’s passport and was mistakenly put on the flight to New York – while Andy ended up in Boston.

This was despite the fact Ms Martinez had paid an extra $100 fee for a JetBlue representative to escort him onto the plane.

The unidentified boy they thought was her son was questioned by Port Authority police in New York, while JetBlue tried to track down Andy following the shambolic mix-up on August 17.

Speaking to the New York Daily News, Ms Martinez said: ‘I was freaking out. I didn’t know if he was alive. I still haven’t stopped crying.’

After a frantic three hours trying to locate Andy, he was finally found and put on the phone to his mother.

He told her ‘Mami, they put me on another plane’, she recalled.

Both children were later returned to their correct destinations.

Maribel Martinez, 38, was waiting at JFK Airport (pictured) for her son, Andy, to return home -but a bungling mix-up saw him end up in Boston instead

The other child had been carrying Andy's passport and was mistakenly put on the flight to New York - while Andy ended up in Boston airport (pictured)

The furious mother has now hired a lawyer to take action against the airline for their negligence.

JetBlue refunded her $475 for the flight and also gave the family $2,100 in credit for future flights. However the family have vowed to never use the airline again.

A spokesman said in a statement: ‘Two unaccompanied children of the same age traveling separately from Santiago, Dominican Republic, one to New York JFK and one to Boston — each boarded a flight to the incorrect destination.

‘Upon learning of the error, our teams in JFK and Boston immediately took steps to assist the children in reaching their correct destinations.

‘While the children were always under the care and supervision of JetBlue crew members, we realize this situation was distressing for their families.’

Source: The DailyMail

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